The advent and power of connection technologies -- tools that connect people to vast amounts of information and to one another -- will make the twenty-first century all about surprises. Governments will be caught off-guard when large numbers of their citizens, armed with virtually nothing but cell phones, take part in mini-rebellions that challenge their authority. For the media, reporting will increasingly become a collaborative enterprise between traditional news organizations and the quickly growing number of citizen journalists. And technology companies will find themselves outsmarted by their competition and surprised by consumers who have little loyalty and no patience.

Today, more than 50 percent of the world's population has access to some combination of cell phones (five billion users) and the Internet (two billion). These people communicate within and across borders, forming virtual communities that empower citizens at the expense of governments. New intermediaries make it possible to develop and distribute

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  • ERIC SCHMIDT is Chair and CEO of Google. He is a Member of the President's Council of Advisers on Science and Technology and Chair of the New America Foundation. JARED COHEN is Director of Google Ideas. He is an Adjunct Fellow at the Council on Foreign Relations and the author of Children of Jihad and One Hundred Days of Silence: America and the Rwanda Genocide.
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