Canada's former ambassador to the United States shows how traditional diplomacy has undergone radical transformation as a result of changes in the U.S. system over the past 15 years. The new diplomacy, as he calls it, is largely public diplomacy and requires different skills, techniques and attitudes. Gotlieb is at his best when contrasting his initial expectations with the realities of his role as ambassador. Diplomacy devoted to the executive branch, advises the author, must always be part of a larger strategy that includes lobbying congressional committee and subcommittee members and staff. "I'll be with you in a minute, Mr. Ambassador" is the refrain he often heard while waiting around the offices of distinguished congressmen and senators. This lean volume provides many insights and some amusing anecdotes.